FAQs

What currency do I see on the site?
All prices are in USD.

I just placed an order, when will it ship?
Please allow 1–7 business days for production, plus 5–12 business days for U.S. shipping. International orders may take an additional 5–10 days, depending on your location.
Tracking numbers will be updated 1-2 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at customersupport@lonersblvd.com.

I am not in love with my order, can it be returned? What if there is an issue?
Because every piece is made to order just for you, we don’t accept returns or exchanges for sizing or preference reasons — so please double-check the size chart before ordering.
However, if your item arrives damaged, defective, or incorrect, we’ve got you. Email us at customersupport@lonersblvd.com within 7 days of delivery with your order number and a photo of the issue, and we’ll make it right with a replacement or refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, unfortunately, there are no refunds.

I have entered an incorrect address. What do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong, kindly notify us via email at customersupport@lonersblvd.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission. 

How long does shipping take?
All Loner’s Blvd pieces are made to order — your item is created specifically for you after you place your order. Please allow 1–7 business days for production, plus 5–12 business days for U.S. shipping. International orders may take an additional 5–10 days depending on your location. Total estimated delivery:
 U.S. Orders: 2–3 weeks
 International Orders: 3–6 weeks

I have a question that wasn't answered. Can you please help?

We’re here for you. Hit us at customersupport@lonersblvd.com or DM us on Instagram @lonersblvd_clothing and we’ll get back to you as fast as possible. No question is too small.